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Manchester Privacy Policy

This Privacy Policy explains how Manchester Vehicle Hire Services (we, us and our) collects, uses and protects any personal information you provide when you use our website, hire vehicles or contact our team. It sets out the categories of information we process, the purposes for which we use it, how long we retain it and the rights available to you under UK data protection law.

1. Information We Collect in Manchester

Manchester collects and processes several types of personal information, including:

2. How Manchester Uses Your Information

Manchester uses your personal information for the following purposes:

  • Manchester Service (Contract Performance):
    • Processing and managing your vehicle rental bookings and agreements in Manchester. Verifying your identity and confirming you meet our rental criteria. Coordinating vehicle collection and return at our Manchester locations. Processing payments and handling deposits and any charges.
  • Manchester Customer Communication (Legitimate Interest/Contract Performance):
    • Sending booking confirmations, updates, and important rental information for stays in Manchester. Responding to your inquiries and providing customer support for Manchester reservations. Notifying you of changes to our services or policies that relate to Manchester bookings.
  • Manchester Marketing (Consent/Legitimate Interest):
    • Sending promotional offers, newsletters, and service updates where you have consented or where Manchester has a legitimate interest. You can opt out at any time.
  • Manchester Improvement (Legitimate Interest):
    • Analyzing website usage to improve Manchester's user experience and functionality. Conducting research to develop Manchester's vehicle fleet and services.
  • Manchester Compliance (Statutory Duty):
    • Meeting legal, regulatory and tax requirements. Preventing fraud and maintaining service security. Resolving disputes and enforcing Manchester terms and conditions.

3. Information Sharing (Manchester)

Manchester may share your personal information with:

  • Manchester Providers: Third-party companies that help Manchester deliver its services, such as payment processors, IT support suppliers, and maintenance contractors. These providers are contractually obliged to protect your data.

Manchester does not sell your personal information to third parties for marketing purposes.

4. Data Security — Manchester

Manchester applies appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. That said, no internet transmission or electronic storage method is completely secure, and Manchester cannot guarantee absolute security for information sent or held online.

5. Manchester Records

Manchester retains personal information only for as long as needed to fulfil the purposes for which it was collected, including meeting legal, accounting or reporting obligations. Retention periods vary by type of information and the context of processing.

6. Your Rights in Manchester

Under Manchester data protection law, you have the following rights:

  • Right of Access — Manchester: Request a copy of the personal information Manchester holds about you.

To exercise these rights, please contact Manchester using the details below.

7. Cookies and Tracking — Manchester

Our Manchester website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Manchester Updates

Manchester may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Manchester recommends that you review this policy regularly.

9. Contact Manchester

For questions about this Privacy Policy or Manchester's data practices, please contact us:

Manchester Vehicle Hire Services
Quay Street, Manchester M3 4BP, United Kingdom
TelNo:: 016 1635 0048
Email (Manchester):: Manchester's Reliable Choice for Car Hire